Last updated: October 2, 2026
For orders, shipping, returns, replacements, refunds or website questions, contact the customer support team for frag-flex.com.
Store and business operator
Store name: Frag Flex
Business operator: Techno Global Trading Inc LLC
Website: frag-flex.com
Products: Perfumes
Customer support
Email: support@frag-flex.com
Phone: +1 601-345-6376
Customer support is available Monday through Friday, 8:00 a.m.–10:00 p.m. Eastern Time (New York). Please include your order number, checkout email address and a brief description of your question. We respond as quickly as possible.
Business address
Techno Global Trading Inc LLC
721 Broadway
New York, NY 10003
USA
Returns, replacements and visits
Email us before sending a return or replacement parcel so we can provide approval, the appropriate return address and safe packing instructions. To use our standard replacement process for a delivery issue, contact us within 24 hours after delivery and include relevant photographs where available. Mandatory legal rights remain unaffected.
Contact us before visiting or requesting pickup so arrangements can be confirmed.
Privacy and legal correspondence
Send privacy requests to support@frag-flex.com with the subject “Privacy Request.” For legal correspondence, use the same email or write to Techno Global Trading Inc LLC at the business address above. Do not email passwords, full payment-card numbers or unnecessary identity documents.